Duties:

• Assesses individual client functional skills, behavioral health, and symptoms in the community.

• Develops individualized client crisis and discharge coordination plans:

• Coordinates individuals and families to treatment services

• Services may include behavioral health, medical, and addiction treatment.

• Performs care coordination duties.

• Provides crisis assessment and intervention services in support of consumers including after-hours duties.

• Provides coordination in support and management

• Collaborates with other team members and community partners

• Other duties as assigned by the Supervisor or Mobile Crisis Clinical Lead

Minimum Requirements:

• A minimum of two year’s experience in providing crisis management services in the following settings: assertive outreach, assertive community treatment, emergency department or other service providing 24 hours a day, 7 days a week, response in emergent or urgent situations, attend Support Crisis Specialist Certification Training Program offered by a partner agency.

• They have proven strong client engagement skills.

• Proven success collaborating with teams at various levels of care and with community partners.

• They have demonstrated the capacity to individualize care and tailor services to individuals at varying stages of change.

• Compassion towards individuals with Mental Health Crises, and co-occurring medical and mental health needs.

• Experience working with diverse communities preferred.

• Experience using EHR for documenting services provided

• Must have the ability to get along with co-workers.

• Ability to meet strict guidelines with the documentation process

• Must have a valid driver’s license, and reliable transportation.

• Skills and Knowledge: Requires a working knowledge of well-developed human relations, interviewing, and writing skills; along with interpersonal sensitivity and awareness of client situations and values. Working knowledge of community behavioral health and/or addiction concepts, case management, treatment services, environment assessment, behavioral health disorders, and community resources.